Contact information

CONTACT INFORMATION

We are here to help with questions about products, sizing, orders, payments, delivery, returns and exchanges.

Contact MSquare

Business Name: MSquare

Phone: +92 329 0118810

WhatsApp: +92 329 0118810

Email: muqadas.msquare@gmail.com

Customer Support

You can contact us regarding:

  • Product information

  • Clothing sizes

  • Jewellery and accessories

  • Handmade bags

  • Order confirmation

  • Payment verification

  • Delivery and tracking

  • Returns and exchanges

  • Damaged, defective or incorrect products

When contacting us about an order, please provide:

  • Your full name

  • Order number

  • Registered phone number

  • Product name

  • A clear description of the issue

  • Photographs or video where required

Support Hours

Monday to Saturday: 10:00 AM to 7:00 PM
Sunday: Limited support

Messages received outside support hours will be answered on the next working day.

WhatsApp Support

For faster assistance, contact us on WhatsApp:

+92 329 0118810

Please send only one clear message containing your complete order details. Repeated messages may delay the review of your request.

Email Support

You may email us at:

muqadas.msquare@gmail.com

Please include your order number in the email subject when your enquiry relates to an existing purchase.

Social Media

You may also contact or follow MSquare through our official social-media accounts:

Instagram: Add official MSquare Instagram link
Facebook: Add official MSquare Facebook link
TikTok: Add official MSquare TikTok link

For your security, only trust contact details and payment information published on the official MSquare website and social-media pages.

Order and Payment Safety

MSquare will never ask you to share:

  • Bank-account password

  • Debit or credit-card PIN

  • Easypaisa or JazzCash PIN

  • One-time password

  • Complete card security details through WhatsApp or social media

Before sending payment, confirm that the account details were provided through an official MSquare contact channel.

Complaints

If you have a complaint, contact us with complete details and supporting evidence.

We will review the matter and respond as reasonably as possible according to our store policies.

Business Address

MSquare’s business or return address will be provided to customers where required for an approved return or official correspondence.

Do not send products to any address without first obtaining return approval and instructions from MSquare.

Policy Information

Please also review the following pages:

  • Shipping Policy

  • Return and Refund Policy

  • Returns and Exchanges

  • Privacy Policy

  • Terms of Service

  • Frequently Asked Questions

  • Size Guide

Last updated: 30 June 2026