Legal notice

LEGAL NOTICE

1. WEBSITE OPERATOR

This website and online store are operated under the trading name MSquare.

Trading name: MSquare
Business location: Pakistan
Website: msquareonline.pk
Email: muqadas.msquare@gmail.com
Phone: +92 329 0118810
WhatsApp: +92 329 0118810

MSquare operates as an online retailer of women’s clothing, jewellery, handmade bags and fashion accessories.

References to “MSquare,” “we,” “us” and “our” in this Legal Notice refer to the person or business legally operating the MSquare store.

2. PURPOSE OF THIS LEGAL NOTICE

This Legal Notice explains:

  • Who operates the MSquare website

  • Ownership of website content

  • Permitted use of the website

  • Accuracy and availability limitations

  • Third-party services and links

  • Customer and visitor responsibilities

  • Legal rights and limitations

  • How to contact MSquare regarding legal matters

This Legal Notice should be read together with our:

  • Terms of Service

  • Privacy Policy

  • Shipping Policy

  • Return and Refund Policy

  • Returns and Exchanges Policy

  • Frequently Asked Questions

  • Product descriptions and care instructions

3. ACCEPTANCE

By accessing, browsing or using the MSquare website, you acknowledge that you have read and understood this Legal Notice.

Purchases are additionally governed by the Terms of Service and the policies applicable to the relevant order.

Do not use the website for unlawful purposes or in a way that may damage MSquare, its customers, its service providers or another person.

4. ELECTRONIC COMMUNICATIONS

When you visit the website, place an order, submit a form or communicate with MSquare through email, WhatsApp, SMS or another electronic channel, you are communicating electronically.

Electronic order confirmations, receipts, policy notices, customer-support messages and other records may be retained and used for legitimate business, legal, security and dispute-resolution purposes.

An automated order acknowledgement confirms receipt of an order request. It does not necessarily mean that the order has been finally accepted or dispatched.

5. INTELLECTUAL PROPERTY

Unless otherwise stated, the content displayed on the MSquare website belongs to MSquare or is used with permission.

Protected content may include:

  • The MSquare name and logo

  • Product photographs and videos

  • Graphics and promotional designs

  • Website text and product descriptions

  • Collection names

  • Packaging designs

  • Page layouts

  • Social-media content

  • Advertising material

  • Original creative material

You may view the website and make purchases for personal, non-commercial purposes.

You may not, without prior written permission:

  • Copy or republish MSquare product photographs

  • Reproduce substantial parts of the website

  • Use the MSquare logo or branding

  • Create a confusingly similar store or social-media account

  • Present yourself as an authorized MSquare seller

  • Remove copyright, trademark or ownership notices

  • Use MSquare content to market another business

  • Sell, license or commercially exploit MSquare content

  • Use automated tools to copy product information or website data

Permission to use specific content must be obtained in writing from MSquare.

6. TRADEMARK NOTICE

“MSquare,” the MSquare logo and related brand elements are used to identify the MSquare business and its products.

Use of the MSquare name or branding without permission does not create any partnership, agency, distribution right, franchise or endorsement.

Nothing displayed on the website grants a licence to use any MSquare name, logo or branding unless written authorization has been provided.

7. PRODUCT INFORMATION

MSquare makes reasonable efforts to provide accurate product information, including:

  • Product names

  • Descriptions

  • Prices

  • Materials

  • Measurements

  • Sizes

  • Colours

  • Photographs

  • Availability

  • Care instructions

However, minor differences or errors may occasionally occur.

Product information may be corrected or updated without prior notice where necessary.

MSquare may cancel or correct an affected order where there is a clear pricing, description, availability or technical error. Any eligible prepaid amount will be handled according to the Return and Refund Policy.

8. COLOUR AND DISPLAY DIFFERENCES

Product colours may appear differently because of:

  • Screen settings

  • Device type

  • Photography lighting

  • Image editing

  • Fabric-dye variations

  • Production batches

  • Natural material differences

A colour displayed on a phone or computer cannot be guaranteed to appear exactly the same in person.

Customers should review all product photographs, descriptions and colour information before placing an order.

9. HANDMADE PRODUCT VARIATIONS

Handmade bags, jewellery and accessories may contain slight variations in:

  • Stitching

  • Texture

  • Shape

  • Pattern placement

  • Embroidery

  • Stone placement

  • Colour tone

  • Decorative finishing

Such differences may be normal characteristics of handmade or individually finished products and do not necessarily indicate a defect.

Significant damage, manufacturing defects or incorrect items may still be reported according to the Return and Refund Policy.

10. SIZE INFORMATION

Measurements and size guides are provided to help customers choose an appropriate size.

Sizing may vary according to product design, fabric, cut and manufacturer.

Any size recommendation provided by MSquare is guidance based on the information supplied by the customer. The final selection remains the customer’s responsibility.

Eligible size exchanges are subject to the Return and Refund Policy, product condition and stock availability.

11. PRODUCT CARE

Customers are responsible for reading and following the care instructions supplied with each product.

MSquare is not responsible for damage caused by:

  • Incorrect washing

  • Harsh detergents or bleach

  • Excessive heat

  • Incorrect ironing

  • Improper storage

  • Exposure to moisture or chemicals

  • Contact with perfume or lotion

  • Overloading a bag

  • Normal wear and tear

  • Failure to follow care guidance

Nothing in this section limits a customer’s right to report a genuine manufacturing defect.

12. WEBSITE AVAILABILITY

MSquare aims to keep the website available, secure and functional.

However, uninterrupted or error-free access cannot be guaranteed.

The website may occasionally be unavailable because of:

  • Maintenance

  • Technical faults

  • Hosting interruptions

  • Software updates

  • Internet failures

  • Security incidents

  • Third-party service failures

  • Circumstances outside our reasonable control

MSquare may update, restrict or temporarily suspend website features where reasonably necessary.

13. WEBSITE SECURITY

Visitors must not attempt to:

  • Gain unauthorized access to the website

  • Access another customer’s account

  • Introduce viruses, malware or harmful code

  • Interfere with checkout or payment systems

  • Circumvent website-security measures

  • Scrape or extract data without permission

  • Manipulate stock, pricing or promotions

  • Conduct fraudulent transactions

  • Disrupt website operation

Suspected unlawful activity may be investigated and reported to the relevant service provider or lawful authority where appropriate.

14. CUSTOMER ACCOUNTS

Customers are responsible for maintaining the confidentiality of their account credentials.

Notify MSquare promptly if you believe that:

  • Your account has been accessed without permission

  • Your password has been compromised

  • An unauthorized order has been placed

  • Your personal information has been misused

MSquare may restrict an account where fraud, abuse, unauthorized access or a material violation of store policies is reasonably suspected.

15. THIRD-PARTY SERVICES

MSquare may use third-party providers for:

  • Website hosting

  • Shopify services

  • Checkout processing

  • Payment processing

  • Courier delivery

  • Analytics

  • Messaging

  • Marketing

  • Fraud prevention

  • Customer support

These providers operate independently and may have their own terms and privacy policies.

MSquare is not responsible for a third-party service failure except to the extent that the loss was directly caused by MSquare or responsibility cannot legally be excluded.

16. EXTERNAL LINKS

The website may contain links to websites, social-media pages or services operated by third parties.

External links are provided for convenience and do not automatically mean that MSquare:

  • Owns the third-party service

  • Controls its content

  • Guarantees its security

  • Approves every statement it contains

  • Accepts responsibility for its products or services

Customers should review the third party’s own terms, privacy policy and security practices before using its services.

17. SOCIAL-MEDIA ACCOUNTS

Only social-media accounts linked through the official MSquare website or confirmed through MSquare’s official contact information should be treated as official.

MSquare is not responsible for:

  • Impersonation accounts

  • Fake advertisements

  • Unauthorized sellers

  • Payments sent to unverified accounts

  • Fraudulent messages pretending to represent MSquare

Customers should verify payment instructions through the official MSquare WhatsApp number or email before transferring money.

MSquare will never ask customers to provide banking passwords, card PINs, mobile-wallet PINs or one-time passwords through social media or WhatsApp.

18. TAXES AND INVOICES

Prices, taxes and charges will be handled according to applicable law and the information displayed at checkout or on the invoice.

MSquare will not separately charge or represent an amount as sales tax unless it is legally permitted and the relevant registration requirements have been met.

Where MSquare becomes registered for sales tax, the applicable Sales Tax Registration Number will be shown on the relevant invoice or receipt where required.

An NTN alone should not be treated as evidence that a seller is authorized to charge sales tax.

19. NO PROFESSIONAL ADVICE

General information published on the website is provided for shopping, product-care and customer-support purposes.

It should not be treated as:

  • Legal advice

  • Tax advice

  • Financial advice

  • Medical advice

  • Professional textile-care advice

Customers should obtain advice from an appropriately qualified professional where a matter requires specialist assessment.

20. REVIEWS AND CUSTOMER CONTENT

Where customers submit reviews, photographs, videos, comments or other content, they confirm that:

  • The content is based on a genuine experience

  • They own it or have permission to submit it

  • It does not violate another person’s rights

  • It is not defamatory, misleading or unlawful

  • It does not disclose private information without consent

  • It does not contain harmful software or spam

MSquare may moderate or remove content that violates store policies or applicable law.

Submitting content does not guarantee that it will be published.

21. COPYRIGHT OR IMPERSONATION COMPLAINTS

A person who believes that content on the MSquare website infringes their intellectual-property rights should contact:

Email: muqadas.msquare@gmail.com

The complaint should include:

  • Full name and contact information

  • Identification of the protected work

  • Identification of the allegedly infringing content

  • Evidence of ownership or authorization

  • The requested action

  • A statement that the information supplied is accurate

MSquare will review complete and credible complaints and take appropriate action where necessary.

22. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, MSquare will not be responsible for indirect or consequential loss resulting from:

  • Temporary website unavailability

  • Customer misuse of a product

  • Failure to follow care instructions

  • Incorrect information supplied by the customer

  • Unauthorized account access not caused by MSquare

  • Third-party interruptions outside MSquare’s reasonable control

  • Minor product variations that were properly disclosed

  • External websites or unauthorized sellers

Where MSquare is legally responsible for a claim connected with a purchase, liability will normally be limited to an appropriate remedy relating to the affected product, except where applicable law requires otherwise.

Nothing in this Legal Notice excludes liability or consumer rights that cannot legally be excluded.

23. CONSUMER RIGHTS

This Legal Notice does not remove or restrict any rights or remedies available to a customer under applicable consumer-protection law.

Where this Legal Notice conflicts with a legal right that cannot be excluded, the applicable legal requirement will prevail.

Customers may contact MSquare first to seek a reasonable resolution concerning an order, product, payment, return or delivery issue.

24. GOVERNING LAW

This website, Legal Notice and the use of MSquare’s online services are governed by the applicable laws of Pakistan.

Disputes should first be submitted to MSquare with complete supporting information so both parties can attempt to resolve the matter reasonably.

Unresolved matters may be referred to a competent consumer authority, court or other lawful forum having jurisdiction.

25. CHANGES TO THIS LEGAL NOTICE

MSquare may update this Legal Notice to reflect changes in:

  • Business details

  • Website functions

  • Products

  • Service providers

  • Operational procedures

  • Legal requirements

The latest version will be displayed on the website with its revision date.

Changes will normally apply to future website use. Any order already placed will remain subject to the terms and policies applicable when the order was made, unless the law requires otherwise.

26. LEGAL AND CUSTOMER CONTACT

Questions, legal notices, complaints or intellectual-property concerns may be submitted through:

Business name: MSquare
Phone: +92 329 0118810
WhatsApp: +92 329 0118810
Email: muqadas.msquare@gmail.com

Please include your order number when the matter concerns a purchase.

Last updated: 30 June 2026